downloaded Propel Accelerator but it did not
When you clicked the Download Now button, you
were prompted to open or save the file. If you
saved the file, after the download completes,
you need to locate the file propelsetup.exe and
open it to begin the installation. If you cannot
locate the file, download it again. Log into your
account and select the link to download
cannot open the Propel Accelerator file
If you get an Invalid win32 application error
when you try to open the file, you need to
delete the file and download it again. The file
was not completely downloaded, which caused the
file size to be smaller than the original source
If you see a box with a list of applications
to open the file, it's possible that the file
extension .exe was somehow lost from the Propel
Accelerator installation file. You can easily
check and add the .exe if needed. Right-click on
the file and select rename to add the .exe file
do not see the small Propel Accelerator icon
in the taskbar
First see if Propel Accelerator was
successfully installed. Click Start, then
Programs. Do you see Propel Accelerator? If you
do not see Propel Accelerator in the menu, it is
If you do see it, you may have some firewall
software running that is prevents Propel
Accelerator from loading until you register
Propel Accelerator with the personal firewall
software. Click Start, then Programs to see if
you have personal firewall software installed on
do not see alternating arrows on the Propel
Accelerator icon when I surf
As part of the acceleration process, Propel
Accelerator uses a proxy server on your
computer. A proxy server is a local program that
manages Web traffic to and from your browser.
The proxy server is configured in your browser.
If the proxy server is not configured correctly
in the browser, you may not be able to browse.
See the steps that follow to check the
- Click the small blue propeller icon and
select Options. Choose the Advanced tab.
Write down the port number. Click Cancel.
- From Internet Explorer select Tools ->
Internet Options. Then choose the
Connections tab and select the connection
you are using. Click Settings.
- Select the "Use a proxy server for this
connection" check box if it is not already
selected. Then select the Advanced tab.
- Make sure that the proxy address for the
HTTP port address is set to "localhost" (no
quotes) and the port is set to the port
number found in step one. Click OK. Now test
to see if Propel Accelerator is working.
- You can verify that Propel Accelerator
is working when:
- The Propel Accelerator icon (blue
propeller icon near the system clock) shows
moving arrows when you browse the Internet.
- Click the small blue propeller icon in
the taskbar and select Options. Then choose
the Advanced tab. Write down the port
number. Click Cancel.
- Click the Netscape Edit menu and select
- Double-click the Advanced category.
- Click Proxies.
- Click View [Netscape 4.7 only]
- Select "Manual proxy configuration" if
it is not already selected.
- Click in the HTTP Proxy area and enter
the word "localhost" without quotes.
- Click in the HTTP Port area and enter
the Propel Accelerator port number (by
default, the port number is 8080, but you
should verify the number as described
- Click OK. Try accessing your favorite
Web sites; your Internet experience should
Accelerator was working, and then the icon
disappeared or stopped accelerating.
This problem may be due to a couple of
- You may have personal firewall software
installed that is preventing Propel
Accelerator from launching or providing
- ZoneAlarm can cause partial or
incomplete page loads. This issue has been
fixed by Zone Labs. If you are using
ZoneAlarm, please upgrade to ZoneAlarm Pro
version 4.5.xxx.xxx or later.
- Norton Internet Security 2004 will shut
down the port associated with Propel
Accelerator. Configure Norton Internet
Security 2004 to not monitor port 8080.
- If you have Microsoft XP with
multiple user accounts
Why am I seeing degraded graphics after
installing Propel Accelerator?
Propel accelerates the downloading of Web
page images by first pre-compressing the
graphics they contain. This is just one of many
techniques that Propel Accelerator uses to
improve Web page load time. By default graphic
images are delivered to your Web page in
slightly compressed form that balances speed of
delivery with graphics quality.